My Jewelry Box or MJB Marketing is the worst company to try to deal with, don't buy from them!

My son has been dating the most lovely of girls for over a year now.  For their 1 year anniversary he wanted to get her something meaningful and decided on a delicate and beautiful ring.  With my help, he purchased the ring and it came in, she loved it but weirdly enough was way to big even though we ordered the right size.  We sent it back using the instructions provided along with a copy of the invoice and instructions for them to send the same type ring in the size we ordered, simple enough.  8 weeks later and still no ring, no refund and no response from them.  Their website is no longer operational, their customer service phone # is busy all the time and they do not respond to e-mails.  So, please share that this company is not the kind of company you want to deal with.  They should be ashamed of themselves for the horrible customer service and understand that this act of stealing is NOT OK!! please share this post with everyone you know and DO NOT order from them!
and if you'd like to send them an e-mail about this post, customerservice@myjewelerybox.com 

VERIZON WIRELESS STOLE MY MONEY!

Hey:


Open letter to anyone who cares to hear about the pain I've been put through the past 4 months by Verizon Wireless.  My husband had us signed up with Verizon Wireless.  We have been with them for 14 years as our cell phone provider.  As some of you know, My husband is no longer in any capacity to assist in anyway with anything.  If you don't know the details, it's not part of this blog, maybe later.  ANYWAY, I have durable power of attorney and our "story" is a painful, upsetting one that requires a great deal of courage and persistence on my part to get things taken care of when I am not listed on an account.  I provided to Verizon Wireless over 4 months ago our "story" and the power of attorney.  I was "added" to the account to make changes etc and have been working with them to clear up the accounts.  I called to have his phone shut off and was told that the early termination fee would be waived - while on the line with them my phone shut off...LOL they shut my line down instead of his.  I had to call back and explain to yet another customer service person what just happened and what was supposed to happen.  This customer service person said he would take care of it...reinstated my line and "shut off" my husbands.  Then I got a bill, The bill was for both of our lines to be shut off and they were charging me for both lines to have the early termination fee.  I called back, explained why I was shutting off my husbands line, that my line was shut off in error and was told that they would put a "ticket" in to make sure my account wasn't charged and was told in fact I had a credit once they updated the bill.  I checked the following week and nothing had changed on-line and I was set to be charged, I called again.  This time I had to explain from the beginning, our story, durable power of attorney, explain what durable power of attorney meant, that my phone was not actually shut off (I was calling from my phone) AND that both early termination fees should be waived. I was told specifically that my account would not be charged, and guess what.  I had $559.51 stolen from my account by Verizon Wireless.  I have been on the phone with them for the past (2) weeks a total of 5 phone calls where I am assured they will correct the issue.  My last phone call Thursday I was told the funds would be returned to my account the following day.  I called again this morning and spoke with (2) Customer service representatives that stated that they had to speak to my husband before they could provide me with any information.  When I explained to them our "situation" I was told there was "nothing they could do"  I needed to get the password from my husband.  ARE YOU KIDDING ME???  It's okay for you to take $$ out of my account but I don't have any access to service?  My bank, Service Credit Union is now working to have the funds returned to my account.  I love my bank, if you are looking for a bank, I strongly suggest Service Credit Union.  If you are looking for a cell phone provider, Don't use Verizon, the customer service people in the stores are really good but over the phone they can't even help themselves never mind any issue you have. 


Do you have a Verizon Horror story you'd like to share?  Please comment below   

Unfortunate incident at Wal-Mart, Never shopping there again!

Over this past weekend we celebrated my Husbands 40th Birthday! At the last minute I had to scoot out to the store to pick up some things. Because my son is learning to drive, he came along for practice along with his girlfriend.  I picked up several items including some glassware, Ice Cream emergency birthday card, soda etc.  Included with the purchases  I picked up a six pack of Angry Orchard Cider.  In the checkout line with several other customers behind me, the cashier asked me how old my children were.  I answered and she stated "then I'm going to have take this" and took the six pack off the conveyer belt and set it aside.  She then went on to explain that because the Policy clearly states she has the right to refuse purchases "because you are buying this for them".  In front of several customers and my son and girlfriend she stated very plainly that she felt I was going to provide alcohol to minors and she would not allow me to make the purchase. 


I was so horrified and embarrassed I didn't do anything but pay my bill and run out of the store.  I am now making a vow to NEVER purchase a single item from ANY Wal-Mart anywhere. I've sent a letter to the store where the "incident occurred" as well as copied the corporate office.  I provided them a copy of the receipt as well as a copy of my monthly checking account statement that clearly shows how much money I spend at that store so they get the full impact of what that misuse of power has done.  I want to clearly state that at no time was I planning on, intending to, or any other scenario this cashier came up with in her head to provide Alcohol to my son or his girlfriend.  I also want to again state, a six-pack of Angry Orchard? Really??? 


The cashier motioned to a policy that was posted about purchase of alcohol and in the posting it did not include any language that stated adults with children were not allowed to purchase alcohol.  I wonder, If they were 6 years old would she have done the same thing?  and if I was purchasing for them, why then all the birthday stuff along with groceries totaling over $80.00??  If I was purchasing for them, wouldn't I have left them in the Car?  Stating in front of other customers, that I was clearly purchasing for them ~ isn't that slander? ...now some of you may come to the defense of the cashier about her doing her job etc, she was making a judgment call based on my appearance perhaps?  Well, I was dresses in typical Mom gear and would have been considered "business casual".  My hair was done, makeup on and presentable to any person I may have run into that day including my husbands family I was hosting.  I am a reputable member of my community of which this cashier is also a member and we have seen each other in the store and about town ~  I am not a stranger to her.  I do not have any type of reputation of being a "party house", I have never been arrested for providing alcohol to minors, my child does not run the streets, gets good grades, athlete


I am offended! but more than that, I am angry at myself for allowing this women to shame me in front of my child and strangers as if I was doing something wrong.  The whole experience left me upset for the remainder of the day and I am still clearly rattled by it.  I wish I had asked to talk with the manager, refused to purchase any of the other items I picked out, left without any items etc.  Many scenarios that always include being dignified and true to my nature while pointing out the inappropriate use of power by the cashier.  Her judgment of me based on something other than her actual knowledge of my nature clearly has left me feeling I need to "prove" myself?  Frustrating!  How would you have handled the situation?  I would love some constructive advice on ways to improve my ability to stick up for myself in the moment.


Love you all my beautiful friends!